MERCURY: TRAINING IS KEY
While in-house training has slipped from many a company’s agenda in the wake of the global economic slowdown, Mercury Marine says this is seen as a key ingredient in the company’s continued success. Last year around 30 per cent of Mercury’s Australian staff received training towards a recognised qualification, and this year the company suspects the percentage may be even higher.
Contributing to that number are the five staff pictured, from the firm’s Australian headquarters, in Dandenong, Melbourne. All of them recently completed their Certificate IV in Business Administration.
According to John Temple, Mercury Marine’s General Manager, Australia, New Zealand and Pacific, training is a vital element in the company’s on-going prosperity.
“As a business, our people are the most valuable asset we have,” he said. “The market slowdown saw a lot of companies cut back. We did the opposite; we pushed ahead with retail activity and maintained our staff training budget, because it’s too important for the future of our business,” he added.
“Ultimately, it’s our customers who see the benefit — with better service, better decisions, better products,” he said.
IMAGE: Mercury Marine’ general manager, John Temple (second from right) with the latest Mercury graduates in Business Administration: (left to right) Chester Brown, Ron Bell, Debbie Barrett, Angela D'Antico and Cathy Cunningham.